Refund policy

We want you to be happy with your order. If something isn't right, here's how returns work.

Return window

You have 30 days from the day your order is delivered to request a return.

What can be returned

Items that are unused, unopened, and in their original packaging can be returned for a refund. If an item arrives damaged, defective, or different from what you ordered, contact us — we'll make it right with a replacement or a full refund, and we'll cover the return shipping for our error.

How to start a return

Email us at agenda365.com@gmail.com with your order number and the item(s) you want to return. We'll reply with return instructions and the correct return address for your item (some products ship from our fulfillment partners, so the return address varies by item). Please don't send items back before contacting us — we can't process returns that arrive without an order number.

Return shipping

For change-of-mind returns, return shipping is paid by the customer. For damaged, defective, or incorrect items, we cover it.

Refunds

Once your return is received and inspected, we'll email you to confirm. Approved refunds go back to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

Need a different item? Start a return for the original item and place a new order — that's the fastest way.

Questions about a return: agenda365.com@gmail.com