Frequently Asked Questions

What does Agenda-365.com sell?

Electronics and accessories: gear for phones, computers and laptops, gaming setups, audio, cables and charging, phone cases, watch bands, and tattoo equipment. The catalog keeps growing, and we also publish plain-English buying guides in our Guides section.

Where are you based?

We're an online store run by AGENDA365.COM LLC, based in Battle Ground, Washington. We don't have a walk-in storefront — everything is ordered right here on this site.

How much does shipping cost?

Standard shipping within the United States is free. Any other shipping charges are shown at checkout before you pay.

How long will my order take?

Most orders ship within 24 hours (1 business day) — those are items stocked by our US fulfillment partners. Some items ship from our overseas partners instead; those ship within 1–3 business days. After shipping, US orders for US-partner items arrive in 2–5 business days, and overseas-partner items take 5–9 business days in total, including processing. The delivery estimate shown at checkout is the one that applies to your order. If your order contains more than one item, items may arrive in separate packages.

Do you ship internationally?

Yes. Canada runs approximately 1–2 weeks after processing, and other international destinations run 2–4 weeks, depending on the item and destination. Any shipping charges are shown at checkout before you pay.

How do I track my order?

When your order ships, you'll receive a tracking number by email where tracking is available.

What is your return policy?

You have 30 days from the day your order is delivered to request a return. Items must be unused, unopened, and in their original packaging. To start a return, email us at agenda365.com@gmail.com with your order number — we'll reply with return instructions and the correct return address for your item. Please don't send items back before contacting us; we can't process returns that arrive without an order number. Once your return is received and inspected, we'll email you to confirm, and approved refunds go back to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

Who pays for return shipping?

For change-of-mind returns, return shipping is paid by the customer. If an item arrives damaged, defective, or incorrect, we cover the return shipping.

What if my item arrives damaged, defective, or wrong?

Email us first at agenda365.com@gmail.com with your order number. We'll make it right with a replacement or a full refund, and we'll cover the return shipping for our error.

How does the WELCOME10 code work?

WELCOME10 takes 10% off your first order on our website. It's one use per customer and can't be combined with other offers.

Is checkout secure?

Yes. Checkout is a secure, encrypted checkout, and the payment options available for your order are shown before you pay. We never see or store your full card number.

How do I contact you?

Email us at agenda365.com@gmail.com or call (802) 449-6558. For anything about an order, include your order number — it helps us find it fast.